Spekter Labs LLC has a 30 day from original purchase refund policy. Send your products that are un-opened and un-used to be eligible for a full refund. Please email our support email with your name, email, order confirmation number and order receipt. Once we have this information, we will send you return address so you can ship back the product. We will process the refund the second we receive the product and ensure it hasn’t been damaged or used.